Refund Policy
At GloboCarts.com, we aim to ensure customer satisfaction with every purchase. Please read this Refund & Return Policy carefully before placing an order.
- Eligibility for Refunds or Replacements
We offer refunds or replacements only under the following conditions:
- You received a damaged or defective product
- You received the wrong item
- The product has a manufacturing defect
To be eligible, you must contact us within 7 days of receiving your order.
- Non-Refundable Items
Due to the nature of print-on-demand products, the following items are generally not eligible for refunds:
- Custom or print-on-demand items, unless damaged, defective, or incorrect
- Products damaged due to misuse, improper handling, or normal wear and tear
- Items returned without valid proof of purchase
- Refund & Replacement Process
To request a refund or replacement:
- Contact us at : info@globocarts.com
- Provide your order number and clear photos of the issue
- Our team will review your request and respond within a reasonable timeframe
If your request is approved, a refund will be processed to your original payment method where applicable, or a replacement will be arranged.
- Replacements
In some cases, we may offer a replacement instead of a refund, especially for damaged or incorrect items.
- Shipping Costs
- Shipping fees are non-refundable unless the issue is due to our error
- Customers may be responsible for return shipping costs unless otherwise agreed
- Late or Missing Refunds
If you have not received your refund:
- Check your bank or payment account again
- Contact your payment provider, as processing times may vary
- If the issue persists, contact us for assistance
- Changes to This Policy
We reserve the right to update or modify this Refund & Return Policy at any time. Changes will be effective immediately upon posting on this page.
- Contact Us
For any refund-related questions, please contact us:
Email: info@globocarts.com
Location: Karachi, Sindh, Pakistan
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